Privacy policy
The Chester Bluecoat Charity is committed to protecting your personal information and ensuring that it is only ever used in accordance with your rights and expectations.
The Chester Bluecoat Charity decides what personal data we hold, how we hold it and how we use it. This makes us responsible for that data as a “data controller” and requires us to provide you with this privacy policy, outlining why we need your personal data, what we do with it and your rights in relation to it.
When we refer to:
- “we”, “us” or “our”, we mean The Chester Bluecoat Charity (registered charity number 1186378) based at The Bluecoat, Upper Northgate Street, Chester, CH1 4EE;
- “personal data”, we mean any information relating to an identified or identifiable living individual;
- “processing”, we mean collecting, recording, organising, storing, sharing, destroying or anonymising personal data.
We are the data controller for the purposes of the Data Protection Act.
Contact details for data protection purposes are as follows:
Address: The Chester Bluecoat Charity, The Bluecoat, Upper Northgate Street, Chester, CH1 4EE
Telephone: 01244 345787
Email: communications@thechesterbluecoatcharity.co.uk
A trustee is designated as responsible for data protection compliance at The Chester Bluecoat Charity. They are contactable using the above contact details.
How do we collect data?
We collect data in a variety of ways, including: paper and electronic forms, tenancy applications and agreements, telephone calls, conversations, emails and from our website contact form.
Why do we collect data?
We may collect personal data about you in any of these ways:
- When you apply for a job with us;
- When you are a staff member or volunteer;
- When you are engaged by us as a contractor and supply services to us;
- When you are a donor or potential donor;
- When you apply for a grant from us;
- When you are a beneficiary from a grant;
- When you apply to be a tenant in our of our properties;
- When you are a tenant of one of our properties;
- When you apply to be or are trustee;
- When you access our website;
- When you are a partner;
- When you contact us, request information or send us feedback.
What personal data do we collect?
The Chester Bluecoat Charity will only collect and use personal and employment information for the specific purpose for which it has been obtained and will only obtain information which is necessary to fulfil our service to you and to enable us to carry out our charity aims and objectives.
For example, the information that we hold about you may include your name, telephone number and email address following a grant application that you have made. We would only use this information for the consideration of your grant application and keep it for the length of time set out in our data retention policy.
How do we use your personal data?
We only use your personal data when we have a proper reason for doing so. The legal bases we rely on most commonly to process your data include:
- contract: where our use of your personal data is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract;
- legal obligation: where our use of your personal data is necessary for us to comply with the law;
- legitimate interests: where our use of your personal data is necessary to pursue our legitimate interests in a way which might reasonably be expected (that is, to pursue our aims of the Chester Bluecoat Charity) and in a way which does not materially impact your rights, freedoms or interests.
In a small number of cases, we may also rely on the following legal bases:
- vital interests: where our use of your personal data is necessary to protect your or someone else’s life, typically in an emergency;
- consent: where you have given us clear consent for us to process your personal data for a specific purpose, where another legal basis cannot be used.
In relation to any “special category” personal data or data concerning criminal convictions and offences, we rely on different reasons to process your personal data. Most commonly these include that the processing is:
- necessary for carrying out our legal obligations relating to employment law;
- necessary in the substantial public interest, and further conditions are met;
- necessary for the establishment, exercise or defence of legal claims;
- carried out with your explicit consent.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
If you have given your consent for us to process your personal data, you have the right to change your mind at any time and withdraw your consent.
Do we share personal data?
Your personal data will only be shared with the Charities employees, trustees or third parties where necessary and for the legitimate purposes connected with the Charity. We will only share your information with third parties where you have given your express consent or where we are required by law to do so.
For example, if you have applied to move into an almshouse we will may ask your permission to carry out a credit check.
How do we store the data?
All data is stored on secure computer systems. Members of staff and trustees of The Chester Bluecoat Charity have their own usernames and passwords and only have access to files on the network that they need in order to undertake their specific responsibilities. We store your data securely.
How long will we keep the data?
We will only retain data for as long as is necessary to fulfil the purpose for which you gave it or to comply with legal and Charity Commission guidelines on data retention. We will regularly review the personal information we hold to ensure that its use and retention is necessary and proportionate, keeping as minimal data as possible. Data is securely destroyed when no longer needed.
How can you access your personal data?
You are entitled to request a copy of personal information that we hold on you. If you would like a copy of this information please contact us using the details listed above.
How do we keep your data up to date?
When you tell us about a change, we will update our records. Please do get in touch whenever your circumstances change and let us know so we can make sure our information about you is correct. If you believe that any information we are holding on you is incorrect or incomplete, please contact us and we will promptly make any necessary corrections.
Marketing
All data is stored on secure computer systems. Members of staff and trustees of The Chester Bluecoat Charity have their own usernames and passwords and only have access to files on the network that they need in order to undertake their specific responsibilities. We store your data securely.
Website cookies
The Charity’s website uses cookies. Cookies are small text files that are stored by your browser on your computer or mobile phone. Cookies help us provide you with a better website by enabling us to monitor which pages our visitors find useful and which they do not. A cookie in no way gives us access to your computer or any information about you, other than the data you explicitly choose to share with us. Most web browsers automatically accept cookies. You are not obliged to accept cookies and you can adjust your browser setting to prevent it from accepting them on your computer. To learn more about cookies and how they are used you can visit: http://www.allaboutcookies.org.
Google Analytics
We use Google Analytics to analyse how many unique visitors we have to our website and how often they visit. We track your visit to the different pages including the sequence of the pages you view and the time spent on each page.
Google Analytics generates statistical and other information about website use by means of cookies, which are stored on your computer. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
Google’s privacy policy is available at: http://www.google.com/privacypolicy.html and information about Google Analytics is available at: http://www.google.co.uk/intl/en/analytics/privacyoverview.html
It is possible to opt out of being tracked by Google Analytics across all websites you visit at: http://tools.google.com/dlpage/gaoptout
Website contact form
If you use the contact form, on our website we do not save the information and will only use it to get in touch about your enquiry.
Links to other organisations
Our website contains links to other organisations’ websites, please check with them about their separate privacy practices and content.
Your rights
You have various rights in respect of the personal information we hold about you – these have been set out in more detail above. If you wish to exercise any of these rights or make a complaint, you can do so by contacting us at:
Address: The Chester Bluecoat Charity, The Bluecoat, Upper Northgate Street, Chester, CH1 4EE
Telephone: 01244 345787
Email: communications@thechesterbluecoatcharity.co.uk
You can also raise any issues, concerns or complaints directly with the Information Commissioner’s Office https://ico.org.uk/