Our name has changed from Chester Municipal Charities to The Chester Bluecoat Charity.

Recording all Bluecoat visitor details: How we will use your information


To support NHS Test & Trace (which is part of the Department for Health & Social Care) in England, we have been mandated by law to collect and keep a limited record of staff, volunteers, contractors and visitors who come onto the Bluecoat premises, for the purpose of contact tracing.

By maintaining records of staff and visitors, and by forwarding these details to NHS Test & Trace if and when requested, we can help to identify people who may have been exposed to the coronavirus.

As a visitor to The Bluecoat you will be asked by the organisation you are visiting to provide some basic information and contact details. The organisation you are visiting will safely store this information and will not share it with other Bluecoat organisations. The information requested/stored will include:

  • your name
  • a contact phone number
  • date of visit and arrival time and departure time

As the data controllers for the collection of your personal data, management from each Bluecoat organisation will be responsible for compliance with data protection legislation for the period of time it holds the information. When that information is requested by the NHS Test & Trace service, the Test & Trace service would at this point be responsible for compliance with data protection legislation for that period of time.

The NHS Test & Trace service maintains that, as part of safeguarding your personal data, it has in place technical, organisational and administrative security measures to protect your personal information that it receives, that it holds from loss, misuse, and unauthorised access, disclosure, alteration and destruction.

NHS Test & Trace have asked organisations to retain this information for 21 days, to enable contact tracing to be carried out by NHS Test & Trace if and when necessary during that period. The Chester Bluecoat Charity will only share information it holds  with the NHS Test & Trace if it is specifically requested by them to do so. (If you are visiting another organisation in the Bluecoat and would like to know how your data will be stored or shared, please contact the organisation directly for this information).

Under government guidance, the information collected for Test & Trace will only be for the purpose of contact tracing. Information of this type will not be used for other purposes, and NHS Test & Trace will not disclose this information to any third party unless required to do so by law (for example, as a result of receiving a court order). In addition, where the information is only collected for the purpose of contact tracing, it will be destroyed by the organisation you visited in compliance with their own data regulation rules.

The use of your information is covered by the General Data Protection Regulations Article 6 (1) (c) – a legal obligation to which we as a venue/establishment are subject to. The legal obligation to which we’re subject, means that we’re mandated by law, by a set of new regulations from the government, to co-operate with the NHS Test & Trace service, in order to help maintain a safe operating environment and to help fight any local outbreak of corona virus.

The UK Government stresses that, by law, you have a number of rights as a data subject, such as the right to be informed, the right to access information held about you and the right to rectification of any inaccurate data that any organisation holds about you. You have the right to request that an organisation erases personal data about you that they hold (although this is not an absolute right). You have the right to request that an organisation restricts processing of personal data about you that is held in certain circumstances. You also have the right to object to processing of personal data about you on grounds relating to your particular situation (also again this right is not absolute).

If you are unhappy or wish to complain about how your information is used, you should, in the first instance, contact a member of staff from the Bluecoat organisation you plan to visit, or have visited, to help resolve your issue.

If you are still not satisfied, you can complain to the Information Commissioner’s Office. Their website address is www.ico.org.uk.